How We Do It

Unlike many other insurance brokers, we deliver our services through a structured process that provides you certainty.

A structured approach provides many benefits including:

• A disciplined process to ensure that your insurable risks are identified, retained, and/or transferred
  
  
• A documented approach supports your decision making
  
  
• Documentation of consistent minimum service standards that allows you to benchmark performance

Following is an overview of our insurance broking service process and how it will benefit you.

 

discuss

There is no doubt that changing service providers is a difficult process.

This decision should not be made lightly. We will demonstrate how we can add value to your existing risk and insurance processes, and assist with implementing and managing a seamless transition to guide you through the change.

analysis

As your insurance partner, it is vital that we know you in order to provide the right advice, and to effectively sell your risk to the insurance market.

Utilising a comprehensive range of internal and external resources, we will work with you to establish:

• Insurable risk profile
• Risk retention capabilities
• Current risk management processes
• Loss history
• Insurance market capabilities for your risk
  

design

Having undertaken our analysis, we will design a risk programme in line with our findings that will provide you with a cost effective solution for your insurance requirements..

Depending on your needs, this can incorporate:

• Traditional insurable risk programmes
• Risk financing models
• Self insurance/captive structuring
• Strategic insurance marketing that will extract best value from the insurance market
  

implement

Having sought agreement with you, we will then implement our proposed program.

This can include:

• Implementation of the marketing strategy
• Negotiation and transaction of coverage
• Documentation of coverage
  

manage

It is vital for an insurance programme to remain effective, and be reviewed on an ongoing basis.

We recognise this and make the commitment to you to manage your insurance programme within a quality framework.

Key elements of this programme include:

• Continuous review of any insurance related changes that impact you
• Review of claims experience.
• Delivery of all documentation within agreed time frames
• Ongoing risk assessment to ensure your programme continues to meet your requirements
• Insurance review and advice upon your contractual obligations